Apple store genius bar11/29/2023 On the iPhone (or iPod Touch), launch the app and tap on the Store icon along the bottom. In order to do so, you'll first need to download the official Apple Store app for your iPhone, iPod Touch, or iPad. Save yourself some time the next time you need some troubleshooting advice, and book the appointment directly from your iOS device while you're out and about. More often then not, the customer has to book an appointment and come back at a later time. Each time I make a visit to the store, I stand and watch as customer after customer comes in, thinking Apple takes walk-in Genius Bar appointments quickly. The Genius Bar is typically the best place to visit when having issues with an Apple device, but don't forget to make an appointment first.
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